Meet Matt from Toby’s RV Resort in Arcadia, Florida

Profile

  •   Last name: Cohen
  •   First name: Matt
  •   In position since: January 2013
  •   Title: Resort Manager
  •   Work Location: Toby’s RV Resort, Arcadia, FL
  •   Favorite hobbies or sport(s): Boating, Watching Football

 

 

How do you help make guests vacations at Toby’s special?

We make a very specific effort to learn everyone’s name (& their pet’s name) and use it as much as possible. We like to make them feel as if they’re at their second home!

 

What’s special about Toby’s RV Resort?

The resort is located in the central part of Florida and is  used as a jumping off point to explore all parts of the Sunshine State. We have our own activities board with almost 80 leaders who have something going on at the property from 7 am to 10 pm most days of the week. Since we’re located in a rural setting (we do have supermarkets and chain restaurants), it is important to have activities for guests to participate in.

Can you use 3 words to describe your RV park to someone who is considering visiting Arcadia?  

“Quaint”, in that we are located in a rural part of Florida, but are close enough to both coasts to allow for day trips.

“Roomy”- we are a 40 acre resort with 400 sites. All of our sites are the same size (37’ x 59’) and have both 30/50 amp services at all sites. If you can drive it on the road, you can fit it on our sites.

“Community”- Once you’ve spent a season with us, you’re part of the family. There are many new friendships formed that extend well beyond the season of October- April here in Arcadia.

What area attractions or entertainment do you recommend guests experience while at Arcadia?

The 2nd weekend in March is the largest (& oldest) rodeo in the state of Florida. There are also many antique shops in downtown Arcadia.

What accomplishment at Toby’s are you most proud of? Why?

The accomplishment that I’m most proud of here at Toby’s RV Resort is being awarded TripAdvisor’s Certificate of Excellence for 2017, which was a direct result of the relationship that has been built with our guests. We have one of the highest referral rates and our guests’ share their experiences through word of mouth when they travel back home. They are also happy to share their experiences on social media platforms, which helps a lot!

What does a typical day at Toby’s look like?

We are treated to beautiful sunrises over the pasture lands that surround us. There are activities that start nearly at dawn (water aerobics and exercise classes) and go throughout the day. The shuffleboard leagues start mid-morning, as does the pickle ball round robin tournaments.

If you don’t feel like cooking for lunch, the activities board puts on a $5 lunch on a few different days of the week. After your afternoon activities, there is time to head back to the RV for a nap and a shower to get ready for the evening events. Bingo, karaoke, dances and variety shows pepper the monthly calendar throughout the season and provide something to do for everyone until the late hours.

Can you share your favorite memory at Toby’s RV Resort?

One of my favorite memories was at a manager’s meeting the year after I started with the company. We were awarded “Best Customer Service” out of all of our 40 RV properties in Florida, based on ratings from an internal customer survey. It was quite the honor and hopefully it reflected on the ongoing commitment to treating our guests well.

Can you recall a time when the guests at your property surprised you?

The guests here at Toby’s RV Resort continue to surprise me on a regular basis. Their willingness to volunteer their time and efforts to lead the activities here is a true testament to the sense of community.

Can you tell us about some of the friendships that have developed between guests at Toby’s RV Resort?

There are quite a few of our guests who have discovered that their Northern homes are only a short distance from each other. We get updates all the time of a Toby’s “North” gathering in different parts of the country.

RV communities look out for each other. Can you share an example of how Toby’s RV Resort  exemplifies the idea of community?

The way that our guests reach out to each other in times of need or support is an inspiration. There are always times in everyone’s life when a major life event requires some additional or extra attention from those close to you. It’s an amazing feeling seeing all the different acts of kindness shared within the group.

Why do you think your veteran guests keep coming back to Toby’s RV Resort?

We have several guests that have been returning for 25+ years. We are one of the most cost-effective RV resorts in the Encore portfolio (due to our inland location) and the activities (led by the board) are superior to our much larger sister properties. As long as you can do without your daily Starbucks fix (25 minutes away), everything you need is located in Arcadia and everything you might want is just a short drive (or Amazon package) away.

Do you have any last words or thoughts for your guests?

I’d like to take an opportunity to thank all of our current guests for choosing Toby’s RV Resort as their winter destination. I know there are many choices in today’s landscape, but our continued repeat business shows that we are loved for many reasons. I would also like to personally invite anyone reading this to come visit us while in the SW Florida area. We love adding new family members to our community.

It’s All About the People at Riverside RV Resort in Arcadia, FL

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When you find an RV park with the right mix of people, it’s hard to leave. That’s the sentiment at Riverside RV Resort and Campground in Arcadia, Florida. With 602 sites, this pet-friendly, close-knit community is a popular destination amongst RVers, especially Canadian snowbirds, many of whom have been wintering in the park since it first opened twenty years ago.

“We feel like we have found a small slice of ‘heaven’ at the Riverside RV Resort,” say Ben and Sandy Milburn, who are spending their tenth year at Riverside. “The most wonderful thing about this resort is the wonderful group of people that we have met here, who have become our snowbird family.”

Why do people come back to Riverside RV year after year? According to Sue Spalding, Riverside’s manager, the breathtaking scenery, beautiful landscape, top-notch amenities and fun activities help, but it’s really the strong sense of community that keeps people coming back. “The campers have really developed a winter community here. There is a camaraderie and helpfulness amongst our guests that you just won’t find elsewhere,” she says.

Enjoy Peace and Quiet in the Country

If you’re looking for peace and quiet, you’ll find it here. Riverside RV Resort and IMG_0232Campground is located directly on the Peace River, which flows past the west side of Arcadia and southwest towards the tidewater at Punta Gorda.

Located northwest of DeSoto County and 44 miles (71 km) west of South Sarasota, Arcadia is a great spot to dig for fossilized shark teeth. In addition to shark tooth hunting, locals love to canoe, boat and fish on the Peace River.

Arcadia offers the low-key, slow pace of the country, but that doesn’t mean there isn’t lots to do during the winter months. The small town of about 8,000 hosts DeSoto County’s annual fair in January, which boasts a carnival-like atmosphere as well as livestock shows presented by local 4-H and FFA members, and in March the local rodeo association puts on a charity rodeo enjoyed by park and community members alike.

A Hidden Antique Town

Do you love antiquing? Arcadia has one of the largest groupings of antique dealers in the state of Florida, and they’re all conveniently located in the downtown area. Campers at Riverside RV look forward to the 4th Saturday Antique Fair, which is held each month from 8 am to 3 pm. Find the perfect treasures and knick knacks as gifts, for your RV, or to take back home.

A Community That’s Driven by Fun

Arcadia has lots to offer, but there’s lots going on in Riverside RV Resort and Campground too. With a large proportion of Canadian guests, particularly from Ontario and IMG_0078Nova Scotia, the campground hosts a Canadian party as well as a number of estate parties throughout the season.  Of course, in this close-knit community everyone is welcome and intermingles, and the name of the game is fun. That’s why, at Riverside all the Canadian regulars who were able to come back this year have made the trip. At a time when other RV parks are losing some of their Canadian bookings because of the politicized climate and Canadian dollar, Riverside’s Canadian community remains vibrant, Spalding says.

And with plenty of swimming pools, a picnic grove, and an activity centre, games room, table tennis, shuffleboard, horseshoes and pickle ball courts why wouldn’t you come back? At Riverside RV there is never a dull moment – you can choose to enjoy the weekly entertainment, or take it easy at your own pace with a leisurely walk, relaxing boat ride or a day fishing on the water.

Breathtaking Views for All

Because Riverside RV is located directly on the Peace River, there’s a calm, relaxing vibe aIMG_0408t the park that keeps people coming back. It’s the pristine landscape and beautiful views that make Riverside special, Spalding says. In addition to the lull of river life, guests enjoy ponds with waterfalls and palm trees that host a wide variety of bird species, all located throughout the park, so that all guests can enjoy an amazing view, no matter which site they reserve.

A Fisherman’s Paradise

If you love fishing, then there’s no better way to spend your winter. Riverside offers fishing ponds (where you can try your luck with the bass), and direct access to the Peace River with brackish water (a mix of fresh water and salt water). The Peace River is home to snook, red fish, pike and blue gill. The park’s boat ramp offers direct access on and off the water, making it easy to spend the day fishing.

Riverside RV Resort and Campground in Arcadia, Florida has all the activities and amenities that you could ask for. But, the most surprising part of this park is that you may find a second home and a community that feels like family. It’s this close-knit community that keeps guests coming back year, after year to spend the winters with their snowbird family.

Interested in visiting Arcadia, Florida? Want to stay at Riverside RV Resort? Let us know in the comments below!